- Ease of Use
- Shipping Options
- Customer Service
In this review, we look at GadgetGone, a site that buys back iPhones only. It is a well-reviewed site with a good track record and is a good option for selling a used iPhone. While customer service options are limited, their payouts are high and have a quick turnaround time.
Started just two years ago in 2016, GadgetGone is an iPhone buyback company based in Oviedo, FL.
They have little press and few Facebook likes, but are remarkable for their B+ on Better Business Bureau with 41 Positive Reviews, 1 Negative Review and only 4 customer complaints in their 2 years of business. In the device buyback world, that’s a sterling reputation.
Let’s take a closer look.
Here’s The Nitty-Gritty
What Devices Do They Buy?
Another relatively unique feature of GadgetGone.com is that they only deal in iPhones. No other Apple products, no other smart phones, just iPhones.
They’ll give you a quote for an iPhone 4 up through iPhone X, so most iPhones that are floating around today. (Any earlier model and you’re out of luck, though, I’m afraid.)
The Quoting Process
The quoting process is very easy and closely resembles many similar websites.
You simply select different options to properly describe your phone and, bing bang boom, you’ve got a quote.
GadgetGone.com will give you a free shipping label to send your iPhone to them.
No free box, but hey, you can’t have it all, am I right?
GadgetGone offers a fair number of payment options. Payments are sent via check, eCheck, or PayPal.
Cool! No flies on that.
So, their customer service options are fairly limited, but, again they seem to get fairly good reviews for the service they do offer. They have a couple different online contact forms, an email address, and a FAQs page.
It’s not the most robust set of options for getting in touch if something goes awry, so that may be something to keep in mind in deciding who to use.
Additional Benefits & Features
Well, there aren’t a lot of neat promotions or anything like that associated with GadgetGone.com, but they do offer a pretty quick turnaround on payments.
That’s good. And, if they re-quote you for some reason, they do offer you 2 weeks to reject or accept the offer and, if you reject it, will ship your phone back to you for free. That’s nice!
How Do The Payouts Compare?
Great news, friends. Their quotes for used iPhones are above average. That’s really nice! Since they only do iPhones, I check a few different models and, in all cases the amount they quoted was good.
And One More Thing
The only consistent complaint about GadgetGone seems to be their lack of phone number, but otherwise people seem to be happy with their service. If you have a problem with them, it seems like the way to get them (once you’ve exhausted the normal routes) would be via BBB or Facebook and they’ll almost definitely respond.
Not to sound to excited, but this seems like a great site! They offer high, fast payouts and have a good track record of offering a solid service. Is it too good to be true? Who knows, but it seems like if you’re thinking about selling your old iPhone, this could definitely be the way to go.